My Health Record: What about Australians without internet access?


The opt-out date for the national online health system, My Health Record, is drawing closer, and rural health workers say it has not taken regional communities into account.

As an electronic system, access to digital devices, internet connection, and understanding of digital technology are prerequisites to interacting with the system. Yet, rural Indigenous communities both lack digital literacy skills, and struggle with slow and unreliable internet connection.

Rural health workers are working to improve general understanding of the system, so individuals can decide if they want to opt-in, or out.

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