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Across the globe, people experience personal events and encounter crises, but there is one that we are all universally experiencing: the coronavirus.

Crises have been likened to ticking time bombs. Organisations might be aware of the potential risks associated with these, but a true crisis is an event that reaches a point of explosion requiring immediate action for community members.

Dr Amisha Mehta specialises in risk, crisis management and organisational change at the QUT Business School. She sheds light on how people respond to crises, and how risk management plays out in a global pandemic.

Oxfam Australia’s humanitarian manager Josh Hallwright talks to The Wire about the role of organisations and social media in crisis management around the world.

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